In this era of high energy prices, we strive to help consumers stay afloat. To uncover the best response to the rising energy prices, we employed the Social Market Foundation and Public First to produce a report on the current system of policies supporting households with high energy bills. This is what they found…

If you’re struggling to make ends meet, here’s what you need to know…

Since April 2022, we have written off over 1 million pounds worth of debt for our clients, and this is only the beginning of this year’s debt troubles.

Doctors Sarah Hanson and Bryony Porter have found evidence that our advice service offered alongside Foodbank services across Norfolk is effective at providing support and making a long-lasting impact on people’s lives.

In 2022 Citizens Advice saw more people who can't top up their prepayment meter than in the whole of the last 10 years combined.

When was the last time you had your appliances checked?