Get advice
Choose how you would like to contact us for free, impartial, confidential and accredited advice.
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General AdviceLine
Call if there is a problem that needs solving on the day. Our advisers will be there to listen to your query, offering advice on your next steps.
Please note our team operate between 10.00-16.00 (Monday-Friday)
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General Email Advice
Complete the email advice form and explain your query. Our advisers will usually respond within 5 working days (this can take longer during busier periods), if you need help urgently contact Advice Line.
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Face-to-Face
Visit our offices for a face-to-face advice. See below for locations and opening times.
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Use our Online Search
Search the National Citizens Advice website for advice, research and campaigns.
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Use our Advicebot
Still not sure what to do?
Speak to our helpful advicebot for a guided experience.
A further helping hand: Our specialist services
We provide specialist services in specific areas such as debt, wellbeing and general wraparound support.
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The Money & Debt Advice Team
Do you need help with personal debts?
Would you like support managing your finances?
Do you need help planning a new budget due to a change in circumstances?
Our Money & Debt team can give you the support you need.
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Energy Support
Our Energy team can help you with any energy and fuel concerns you may be facing.
We can provide information on switching energy provider, inform you of energy efficient measures and help you apply for benefits and grants to help you with your energy bills.