About us

About Norfolk Citizens Advice
We provide free, confidential, accredited and impartial advice, campaigning on big issues affecting people's lives.
Our goal is to help everyone find a way forward, whatever problem they face.
We are an independent charity and part of the Citizens Advice network across England and Wales. People come to us with all sorts of issues. You may have money, benefit, housing or employment problems. You may be facing a crisis, or just considering your options.
We value diversity, promote equality and challenge discrimination wherever we see it.

We arm you with all the facts and possible outcomes of different options. That way you can make the decision that's right for you. If needed, we can also offer practical support such as help with filling forms, writing letters or negotiating with third parties.