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Get in touch
Our offices are staffed by an Advice Coordinator who support our volunteer advisers to discuss with you the best options to help you with your query.
We don’t publish our local office numbers due to the varied opening hours for each office.
The best ways to get in touch or contact us are as follows:
Adviceline 0800 144 8848
Attend on the days we are open
Office Details and Opening Hours
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Attleborough
Open for advice and appointments.
Wednesday and Thursday:
10am - 12pm and 1pm - 3pm.
2 Exchange Street, Attleborough, NR17 2AB
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Dereham
Open for advice and appointments.
Monday, Tuesday and Friday:
10am - 3pm
The Link, Breckland Business Centre, Saint Withburga Lane NR19 1FD
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Fakenham
Currently closed
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Great Yarmouth
DUE TO A LACK OF ADVISERS, WE WILL NOT BE RUNNING THE DROP IN SESSION ON WEDNESDAY 28TH JANUARY 2026.
Please note: The office will close on Fridays from 30 January 2026.
Our last Friday opening will be 23 January 2026.Open for advice and appointments.
Monday and Wednesday:
10 am - 12 pm pop-in service, appointments until 3 pm
Great Yarmouth Library ‘The Place’, 37-39 Market Pl, Great Yarmouth NR30 1LX
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Holt
Open for advice and appointments.
Tuesday:
10am - 12pm
Kerridge Way, Holt NR25 6DN
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Kings Lynn
Open for advice and appointments.
Monday, Tuesday and Thursday:
10am - 2pm
Hanse House, South Quay, King's Lynn, PE30 5GN
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North Walsham
Open for advice and appointments.
From the 28th November 2025, the North Walsham office will be closed for drop in service on Fridays.
Monday to Thursday:
10am - 1pm, 1:30pm - 3pm drop in service
3 St Nicholas Court, North Walsham, NR28 9BY
Please note there is no client parking available at this site.
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Norwich
Open for advice and appointments.
Monday to Friday:
10am - 12:30pm, 1pm - 3pm
83-87 Pottergate, Norwich, NR2 1DZ
Please note there is no client parking available at this site