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Welcome to Norfolk Citizens Advice

Norfolk Citizens Advice is an independent, local charity offering free, confidential, impartial advice and information on a wide range of subjects.

We can offer advice and information to help if you have problems with debt, money, benefits, housing, employment issues, immigration, health, family, education and consumer issues.

Ways to Get Advice:

• In person: drop in and appointments available. See locations for more information.

• By phone: call National CAB Adviceline on 03444 111 444
  • Lines are open everyday  9am - 4pm, Monday - Friday.
  • Staffed by our volunteers adviceline is a capacity led service and we apologise if you are unable to get through.

• By email: fill in an email form (response time 2-3 working days)

• Please check to see if you are able to find the information you are looking for on the National Citizens Advice website which has detailed advice pages.

Universal Credit: 

We have Help to Claim advisers working in our offices. If you need help with a universal credit claim or have an issue before your first payment, contact the team by phone or webchat here.

Consumer Issues: 

For consumer-related advice you can contact our consumer helpline on 03454 04 05 06 (part of National Citizens Advice)