New figures released this week show that unemployment in the UK has risen to 5.2%, the highest level in nearly five years. Rising unemployment affects whole communities, and we know it can feel overwhelming. Whether you’re dealing with a sudden change or simply feeling stretched, we’re here to give you clear, friendly guidance.

Norfolk Citizens Advice has launched Keeping Norfolk Warm — a six‑week campaign to support people who are struggling with the rising cost of heating, lighting and powering their homes. . The campaign aims to reach people early, offer quick, confidential support through a fast‑track request form, and make sure no one in Norfolk feels they have to cope alone.

A quick look at how Norfolk Citizens Advice supported 18,513 people last year, helped with more than 71,000 issues and delivered over £35 million in public benefit across the county. Read the full Impact Report 2024/25.

Norfolk Citizens Advice is working with Norfolk and Waveney Integrated Care Board to improve personalised cancer support in primary care. Through specialist training across GP practices, the programme strengthens confidence, coordination and follow‑up, helping people affected by cancer get the right support at the right time.

Payslips contain lots of information which can be overwhelming at first, here’s our guide to understanding it.