Energy support

Our energy advisers can help.

Get free support from our expert advisors with your energy problems.

They can help you if you are struggling to pay your energy bills or topping up your pre-payment meters, have an issue with your energy supplier or would like advice on making your property more energy efficient.

To get in contact with them, please use our email advice form and select the ‘energy’ option.

If you are struggling to keep your prepayment meter topped up, there are things we can do to help.

Speak to us before things become too much.

Our energy advisers can help you with energy related queries such as:

  • Struggling to pay

  • Grants to help with energy debts

  • Keeping warm

  • Issues with your energy supplier

  • Switching

  • Smart meters

  • Energy efficiency measures including the Great British Insulation Scheme

or

Speak to our Energybot for 24/7 Energy Support