The Annual Staff & Volunteer Conference 2023
On June 7th we held our annual Staff & Volunteer Conference at The Assembly House and welcomed service members from across Norfolk. It was truly heart-warming to have so many of us come together again, despite the trials and tribulations of the past few years, and to see the growth we have made in the aftermath of the pandemic and the midst of the Cost of Living Crisis.
To put it into perspective:
Since October 19th 2019, we have…
Helped over 20,000 clients
Had 94% client satisfaction
Gained 189 volunteers
Accrued 1,172 collective years of experience
Contributed £3m to our clients
An Opportunity to say ‘Thank you’
As an independent charity, we owe everything to our staff and volunteers. Our annual conference serves as an opportunity for us to give back and offer well-deserved recognition to our most dedicated members.
We would like to congratulate the following staff and volunteers for their hard work and dedication to the service.
Volunteer(s) of the Year:
John Whitehead and David Stephenson
Team of the Year:
Great Yarmouth Office
Client Impact:
Energy Advisers Sue Whitworth and Vivian Grimmer
Staff Contribution:
Joel Watkins
Jurgen Grotz PhD (left) with CEO Mark Hitchcock (right)
Featured Speakers and Topics
We welcomed professionals from compassionate local companies and charities to speak with our members and share their knowledge and were delighted with the enthusiastic responses we received! With a total of 12 unique and crucial topics, the event was engaging, informative and memorable for all who attended.
This wouldn’t have been possible without the time and expertise of our wonderful speakers:
Kate Price - Health & Community Integration
Great Yarmouth Borough Council
Antony Price - Debt
Lucy Bellefontaine - Rural Support
Royal Agricultural Benevolent Institution (RABI)
Tim Cary and Zanthe Meijer - Immigration Law
Harriet Howes - Employment Law
Ashley Bunn and Alex Michael - Mental Health
Michael Deakin and James Bryan - Housing
Wendy Hardeman and Anna Sweeting - Behavioural Research
University of East Anglia - National Institute for Healthy Ageing (NIHA)
Kerry Read and Laura Clay-Harris - Family Law
Jo Willingham and Paula Doran - Age UK Norwich Client Health
Jurgen Grotz PhD - Volunteer Research
University of East Anglia - Institute for Volunteering Research (IVR)
Lucy Parish - Key Note Speaker
