Our News

  • Chloe champions the Deaf community

    We spoke to Chloe about her experience at Citizens Advice Doncaster.


    Jan 6 - Emily Nix

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  • Adulting 101: What you need to know if you’re leaving school

    Here’s our top tips and life hacks for successful ‘adulting’.

    Jul 29 - Lauren Feast

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  • Stop, Think, Call: Avoiding scams on WhatsApp

    We receive at least one report of a phone scam everyday.

    Jul 25 - Emily Nix

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  • 1 year on from Ofcom’s complaints guidance

    Is it any easier to complain about a parcel delivery gone wrong?

    Jun 27 - Kirstin Latimer

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  • Why the next government must act on Buy Now Pay Later regulation

    3 years ago the Woolard Review was published calling for urgent regulation of Buy Now Pay Later (BNPL) products.

    Jun 26 - Chloe Maughan

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  • Complaints figures drive customer service in energy market to new lows

    Does a consumer duty hold the key to better outcomes for consumers.

    Jun 25 - Danny Magill

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  • The next government will be reforming welfare

    There are 2 ways of tackling the cost of living: raising people’s incomes or bringing down costs, with welfare part of the former.

    Jun 24 - Craig Berry

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  • The energy affordability crisis is far from over

    Over the years Warm Home Discount has fallen behind both energy costs and inflation.

    Jun 20 - Tom Brooke Bullard

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  • Living or surviving: Why we need a manifesto for living standards

    At the last 3 general elections, our top advice issues were all about helping people access benefits they’re entitled to.

    Jun 10 - Emer Sheehy

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