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AGM Aisla McKenzie AGM Aisla McKenzie

The Annual General Meeting 2023

Our AGM of 2023 was an opportunity for our supporters to come together and hear about the work we've done in the previous year and to get involved in our next steps as a community-first organisation.

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  • Chloe champions the Deaf community

    We spoke to Chloe about her experience at Citizens Advice Doncaster.


    Jan 6 - Emily Nix

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  • Adulting 101: What you need to know if you’re leaving school

    Here’s our top tips and life hacks for successful ‘adulting’.

    Jul 29 - Lauren Feast

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  • Stop, Think, Call: Avoiding scams on WhatsApp

    We receive at least one report of a phone scam everyday.

    Jul 25 - Emily Nix

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  • 1 year on from Ofcom’s complaints guidance

    Is it any easier to complain about a parcel delivery gone wrong?

    Jun 27 - Kirstin Latimer

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  • Why the next government must act on Buy Now Pay Later regulation

    3 years ago the Woolard Review was published calling for urgent regulation of Buy Now Pay Later (BNPL) products.

    Jun 26 - Chloe Maughan

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  • Complaints figures drive customer service in energy market to new lows

    Does a consumer duty hold the key to better outcomes for consumers.

    Jun 25 - Danny Magill

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  • The next government will be reforming welfare

    There are 2 ways of tackling the cost of living: raising people’s incomes or bringing down costs, with welfare part of the former.

    Jun 24 - Craig Berry

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  • The energy affordability crisis is far from over

    Over the years Warm Home Discount has fallen behind both energy costs and inflation.

    Jun 20 - Tom Brooke Bullard

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  • Living or surviving: Why we need a manifesto for living standards

    At the last 3 general elections, our top advice issues were all about helping people access benefits they’re entitled to.

    Jun 10 - Emer Sheehy

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