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Contact Us


Getting in contact by phone and fax
Address and opening hours of the Norwich office
Address and opening hours of the Kings Lynn office
Address and opening hours of the Downham Market office
Coming in person to one of our outreach locations
Contacting another Bureau
Feedback, suggestions and complaints

 
 

Getting in contact by phone and fax

Here are the phone numbers for information and advice:

General Advice - Norwich office: 01603 765783

General Advice - West Norfolk office: 0844 499 4104

Debt Advice - Debtline: 01603 679678

Pre-recorded advice: 0844 499 4104

Norwich administration and outreach appointments: -01603 660857

West Norfolk administration and appointments: - 0844 499 4104

Norwich Fax: 01603 679679.
West Norfolk Fax: 01553 660900
Downham Market Fax: 01366 386279


If you have any problems getting through we apologise. Sometimes the phone lines are jammed due to high call volumes. We are working to improve this service by seeking more funding and by increasing the numbers of volunteers and staff available to take calls.

 

Address and opening hours of the Norwich office

Norwich and West Norfolk Citizens Advice Bureau
St Vedast House
5-7 St Vedast Street
Norwich
NR1 1BT

Monday 9.30 - 2.00
Tuesday 9:30 - 2.00
Wednesday 9:30 - 2.00
Thursday 9:30 - 2.00
Friday 9:30 - 2.00
Saturday 9.30 - 1.00

Appointments are offered from 9-30 to 4 weekdays.

Map of Office
 

Address and opening hours of the Kings Lynn office

West Norfolk Citizens Advice Bureau
Kings Lynn office
White's House
26 St Nicholas Street
King's Lynn
PE30 1LY

Monday 10.00 - 2.00
Tuesday 10.00 - 2.00
Wednesday 10.00 - 2.00
Thursday 10.00 - 2.00

Appointments are offered during these times.

Map of Office
 

Address and opening hours of the Downham Market office


West Norfolk Citizens Advice Bureau
Downham Market office
11 London Road
Downham Market
PE38 9BX

Wednesday 10.00 - 2.00
Friday 10.00 - 2.00

Map of Office
 

Coming in person to one of our outreach locations

We also providing advice services from our various outreach locations in Norfolk. These are listed here
 

Contacting another Bureau

If you wish to get in touch with another Bureau, click here and enter a place or post code in the "Find Another Bureau" box
The nearest Citizens Advice Bureaux to ours are:
  • North Walsham and District Citizens Advice Bureau
  • Fakenham and District Citizens Advice Bureau
  • Yare Valley and District Citizens Advice Bureau
  • Dereham, Watton and Holt Citizens Advice Bureau
  • North East Suffolk Citizens Advice Bureau
  • Diss, Thetford and District Citizens Advice Bureau
 

Feedback, suggestions and complaints

If you wish to provide us with feedback about this website or our service, or make any suggestions, compliments or complaints about our service, please use the Feedback section. or the Complaints Section.
 

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