Please support us, buy through our webshop

Contact Us

Getting in contact by phone and fax

Address and opening hours of the Norwich office

Address and opening hours of the Kings Lynn office

Address and opening hours of the Downham Market office

Coming in person to one of our outreach locations

Contacting another Bureau

Feedback, suggestions and complaints

Getting in contact by phone and fax

Here are the phone numbers for information and advice:

General Advice - Norwich office: 01603 765783

General Advice - West Norfolk office: 0844 499 4104

Debt Advice - Debtline: 01603 679678

Pre-recorded advice: 0844 499 4104

Norwich administration and outreach appointments: -01603 660857

West Norfolk administration and appointments: - 0844 499 4104

Norwich Fax: 01603 679679.
West Norfolk Fax: 01553 660900
Downham Market Fax: 01366 386279

If you have any problems getting through we apologise. Sometimes the phone lines are jammed due to high call volumes. We are working to improve this service by seeking more funding and by increasing the numbers of volunteers and staff available to take calls.

	Address and opening hours of the Norwich office Norwich and West Norfolk Citizens Advice Bureau St Vedast House 5-7 St Vedast Street Norwich NR1 1BT Monday 9.30 - 2.00 Tuesday 9:30 - 2.00 Wednesday 9:30 - 2.00 Thursday 9:30 - 2.00 Friday 9:30 - 2.00 Saturday 9.30 - 1.00 Appointments are offered from 9-30 to 4 weekdays. Map of Office

	Address and opening hours of the Kings Lynn office West Norfolk Citizens Advice Bureau Kings Lynn office White's House 26 St Nicholas Street King's Lynn PE30 1LY Monday 10.00 - 2.00 Tuesday 10.00 - 2.00 Wednesday 10.00 - 2.00 Thursday 10.00 - 2.00 Appointments are offered during these times. Map of Office

	Address and opening hours of the Downham Market office West Norfolk Citizens Advice Bureau Downham Market office 11 London Road Downham Market PE38 9BX Wednesday 10.00 - 2.00 Friday 10.00 - 2.00 Map of Office

	Coming in person to one of our outreach locations We also providing advice services from our various outreach locations in Norfolk. These are listed here

Contacting another Bureau

If you wish to get in touch with another Bureau, click here and enter a place or post code in the "Find Another Bureau" box
The nearest Citizens Advice Bureaux to ours are:

North Walsham and District Citizens Advice Bureau
Fakenham and District Citizens Advice Bureau
Yare Valley and District Citizens Advice Bureau
Dereham, Watton and Holt Citizens Advice Bureau
North East Suffolk Citizens Advice Bureau
Diss, Thetford and District Citizens Advice Bureau

	Feedback, suggestions and complaints If you wish to provide us with feedback about this website or our service, or make any suggestions, compliments or complaints about our service, please use the Feedback section. or the Complaints Section.