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Complaints

Website Complaints

If you are unhappy with any aspect of this site or our service in general you can make a complaint. Complaints should be addressed to:

Steve Wiseman, Chief Executive Officer
Norwich CAB
St Vedast House
St Vedast Street
Norwich NR1 1BT

Alternatively you can e-mail Steve Wiseman


Advice Complaints

If you have a complaint about the advice on this website or any advice you have received from us please contact:

Jo Willingham, Client Works Manager
Norwich CAB
St Vedast House
St Vedast Street
Norwich NR1 1BT

Alternatively you can e-mail Jo Willingham


We will respond to your complaint within 14 working days.

Alternatively, you may wish to use our governing body's complaints process. You can download a leaflet on how to do this from: Citizens Advice.