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Advice Topics


Areas of Advice
Welfare Benefits
Consumer Rights
Debt
Employment Rights
Family and Relationships
Housing Rights
Taxes
The Legal System
Immigration

 

Areas of Advice

The Bureau provides information and advice on a wide range of problems and concerns. Here are soem of the main subject areas we have been consulted on in recent years.
 

 

Welfare Benefits


We can help with all types of social security benefits, including, but not restricted to:
  • Income Support
  • Housing Benefit
  • The Social Fund
  • Tax Credits
  • Disability Benefits
  • Employment and Support Allowance
  • Jobseekers' Allowance.
    • We can assist in calculating your entitlement to the various welfare benefits
     

    Consumer Rights

    Consumer advice
    We can give you practical help, by
    • providing advice on basic consumer rights
      where things have gone wrong with goods
      and services you have purchased
    • advising you on the County Court procedures including Small Claims


     

    Debt

    We can advise you on all aspects of debt and the courses of action open to you, including:
    • preparing a budget statement
    • helping you decide on the best strategy
      for dealing with your debts
    • negotiation with creditors
    Prior to seeking debt advice you may find it helpful to download, print and complete as much as you can of the Money Advice Trust 'Guide to Working Out Your Budget' (310kb)http://www.nationaldebtline.co.uk/england_wales/budget_sheet.php?country=england_wales Please also see our Managing Your Money pages.
     

    Employment Rights

    If you are unsure about your rights at work, we can advise on your contractual situation and your statutory rights, including the National Minimum Wage and holiday and maternity/paternity pay.
    We can give advice about benefits or Tax Credits you are entitled to when in work. We can also advise on discrimination at work.
    We can give you assistance, by
    • checking redundancy payments are correct
    • advising on changes to terms and
    • advising on your employee's individual
    • identifying possible claims for unfair
      dismissal.
     

    Family and Relationships

    Family and Relationships
    We can advise you on all aspects regarding the
    • separation and divorce
    • maintenance and child support
    • parents' rights and responsibilities
    • change of name
    • what to do when someone dies.
     

    Housing Rights

    We can advise you on all aspects of housing including:
    • rights and responsibilities of landlords
      and tenants
    • Housing Benefit
    • rent problems
    • eviction
    • problems with neighbours
     

     

    Taxes

    Tax
    We can give advice on tax problems, including:
  • Income Tax and Self Assessment
  • Tax Credits
  • Inheritance Tax
  • Council Tax
  • Capital Gains Tax .
    		•
     

    The Legal System

    The legal system
    We can:
    • advise you on your entitlements under the
      Community Legal Service
    • assist you to pursue compensation for
      accidents and injuries
    • give advice and guidance about going to
      court
    • identify if you need a Solicitor and help
      you find the most appropriate
      one for your case

     

    Immigration

    Immigration
    We can give basic advice on many aspects of immigration such as:
    • Visitor Visas
    • Fiance(e) or Spouse Visas
    • Student Visas
    • Work Permits
    • Immigration status
    • Welfare Benefits
    • Asylum Seekers
    • Refugees
     

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